Privacy Policy

Last updated: January 15, 2026

Our Commitment to Privacy

At Ratio Tuta, privacy is not just a feature—it's our mission. We built this platform with a fundamental principle:Your data belongs to you, and only you.

What We Don't Do

✗We don't read your emails or messages
✗We don't track what you sell or who your customers are
✗We don't analyze your business data for our benefit
✗We don't sell your data to third parties—ever
✗We don't use your data for advertising or marketing purposes
✗We don't care who you are beyond providing you with excellent service

What Data We Collect

To provide you with our service, we collect only the minimal information necessary:

Account Information

Email address and password (encrypted)

Business Data

Information you choose to store in the system (products, sales, inventory)

Technical Data

Basic logs for system security and debugging purposes only

Cookies We Use

We use only essential cookies that are strictly necessary for the website to function properly. These cookies do not require consent under GDPR as they are fundamental to the service.

Session Cookie

Name: ratio-tuta-session (or __Host-ratio-tuta-session in production)

Purpose: Maintains your login session and authentication state

Duration: 7 days

Essential - Required for login functionality

Language Preference Cookie

Name: locale

Purpose: Remembers your language preference (English, Lithuanian, or Russian)

Duration: 1 year

Functional - Enhances user experience

No Tracking or Analytics Cookies

We do not use any tracking, analytics, advertising, or third-party cookies. Your browsing behavior is not monitored or analyzed.

How We Protect Your Data

Encryption

All data is encrypted in transit and at rest using industry-standard encryption

Access Control

Role-based permissions ensure team members only see what they need

Secure Infrastructure

Our systems are hosted on secure, enterprise-grade infrastructure

Regular Audits

We maintain complete audit trails for accountability

Data Retention and Deletion

Your data stays in the system as long as you want it there. You can:

✓Export your data at any time
✓Delete your account and all associated data permanently, including all uploaded images (items, avatars)
✓Request a complete copy of your data

Third-Party Services

We use minimal third-party services, and when we do, we ensure they meet our strict privacy standards. We never share your business data with any third party for their benefit.

Your Rights

Under applicable data protection laws, you have the right to:

→Access your personal data

→Correct inaccurate data

→Request deletion of your data

→Export your data

→Object to data processing

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.